Shipping policy

Delivery and shipping

We are a family-run UK business and dispatch all orders from Lancashire.

Where we deliver

We currently deliver to addresses in the United Kingdom only.

Delivery options and charges

• Royal Mail Tracked 48: £3.95 for orders under £25.
• Royal Mail Tracked 48: free for orders of £25 or more.

The delivery cost is shown at checkout before you pay.

Dispatch and delivery times

Items in stock are dispatched within 1 working day of your order (orders placed at weekends or on bank holidays are dispatched on the next working day). Royal Mail Tracked 48 aims to deliver within 2 to 3 working days of dispatch. This is a delivery aim rather than a guaranteed service. You will receive an email with tracking details once your order is on its way.

Pre-orders

Items marked as coming soon or pre-order are clearly labelled on the product page. They are dispatched when we receive stock, and we will email you if there is a delay.

Problems with your delivery

If your parcel is late, damaged or missing, please email hello@fidgetsisters.com or call 01772 614200 with your order number and we will put it right.

Who we are

Fidget Sisters is a trading name of Annie's Sweets & Treats Ltd (company number 16171705), 25 Greengate, Preston, Lancashire PR4 5FH, United Kingdom.